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Archive for the ‘Customer Service Programs’ Category

HMS Enterprises, Inc., San Antonio, TX Event

Monday, December 4th, 2017

I had the privilege of bringing the Mayberry Method to HMS Enterprises during a recent manager’s meeting in San Antonio, TX. Lots of fun and lots of learning in one of the greatest cities in America.

Rik Roberts Mayberry Method

 

mayberry method

 

Riley County Kansas Clerks – Manhattan, KS

Monday, November 27th, 2017

Mayberry Method Rik Roberts

“Rik Roberts presented the “Mayberry Method” to our group.  He was very well received by all level of employees.  Not one person, in the audience of 190, lost interest during the 90 minutes he “entertained” and educated our group.  We even had an added bonus of unexpected interaction of an official Kansas Highway Patrol Officer that assisted in his great message of how to react/respond when in an unusual or difficult situation.  Many employees have requested to have him back again!

Cindy Volanti, Human Resource Manager – Riley County Kansas

Zanesville-Muskingum Chamber of Commerce

Monday, April 17th, 2017

Rik Roberts Barney Fife

“Rik Roberts is a consummate professional. As advertised and a true professional. He adjusted to the audience and time situations remarkably. Pre and post event contact was very thorough. I would highly recommend Rik.”

– Dana Matz President, Zanesville-Muskingum (Ohio) Chamber of Commerce

Tennessee Land Title Association

Monday, April 10th, 2017

Rik Roberts Corporate Speaker

Rik made our annual conference!We tied in our TitlePAC fundraiser into his act and Rik was so accommodating! We also had problems with audio visual presentation but Rik didn’t miss a bit. Attendees commented that his comedy was hilarious but there was substance in his presentation on eliminating distractions in the work place.

Rik is a pro in every sense of the way and a great comedic talent. I recommend Rik whole-heartedly! Thanks so much, Rik!!

– – S. Hulse, Tennessee Land Title Association

Meriwether Lewis Electric Cooperative

Monday, November 7th, 2016

Recently I had the honor of presenting “the Mayberry Method” to The Meriwether Lewis Electric Cooperative in Centerville, TN. It was a blast. Here are a few words from Miranda McCaleb, Vice President Employee & Member Services.

 

THE IMT GROUP – Des Moines, IA

Monday, September 19th, 2016

What an honor it was to present “Listen Up – Laugh It Up” to the IMT Group during their Customer Service Olympics! With a focus on hearing what the customer needs, the program gave their awesome team a few more techniques to incorporate into serving others.

Thanks to Marketing Coordinator Erin Wonsmos for the review and the great event! Visit The IMT GROUP web sit for information on their rates and coverage.